Terms and Conditions – Eden Prairie Restoration Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using https://edenprairierestorationpros.com/ you agree to these Terms and any future updates posted on this page. If you continue to use the site after changes are made, it means you accept the revised Terms.

If you do not agree, you should stop using the site. These Terms apply to all visitors and customers who access the website or use related services provided in Eden Prairie, Minnesota.

Services

Eden Prairie Restoration Pros provides water, fire, mold, and storm damage services. Work may include inspections, moisture checks, cleanup, drying, repairs, and coordination with trusted third party vendors. On site assessments help set the scope of work, but results can vary based on conditions at each property.

Service availability may change depending on project size, weather, safety limits, and crew scheduling. We work to provide timely service, but no specific timing or outcome is guaranteed.

Quotes, Billing, and Payment

Estimates describe expected work and costs but may change if hidden damage or new conditions are found. Any added work may require a change order. Final invoices reflect actual labor, equipment, and materials used.

Deposits may be requested for certain projects. Accepted payment methods will be explained at the time of billing. Late balances may incur added charges. Any billing concerns should be raised in writing within a reasonable time so we can review and respond.

Insurance and Claims Assistance

We may assist by providing photos, moisture reports, or basic documents for an insurance claim. This help does not guarantee coverage or payment. Insurers make their own decisions about scope, approvals, and timelines.

Eden Prairie Restoration Pros does not speak for the insurer and is not responsible for denied or delayed claims. Customers remain responsible for all charges not paid by their insurer.

Scheduling, Access, and Site Conditions

Users must provide safe and reasonable access to the property during agreed time windows. Utilities such as water and power should be available unless the job requires them to be off for safety.

Hazardous conditions, blocked rooms, aggressive pets, or the presence of minors in work zones may require pauses in service. If safety concerns arise, work may be delayed until conditions are corrected. Customers are responsible for securing areas they do not want disturbed.

Health and Safety

Our team follows training based on IICRC practices for water, mold, and fire work. We use PPE, containment, negative air, and EPA registered disinfectants when needed.

All work is performed in line with applicable health and safety rules in Eden Prairie, Minnesota. Safety conditions can change during a project, and steps may be updated to meet current site needs.

Customer Responsibilities

Customers should remove valuables or fragile items when requested and let us know about preexisting issues or unstable areas. They should follow safety instructions, drying guidelines, and equipment use directions.

Running dehumidifiers, air movers, and other tools as instructed is important for proper results. Delays caused by lack of access or instructions not followed may extend drying or repair timelines.

Warranties and Disclaimers

We offer a limited workmanship warranty for completed tasks. This does not cover preexisting conditions, normal wear, hidden structural issues, or damage caused by weather, pests, or other outside events.

We are not responsible for failures caused by third party materials, equipment, or vendors. No restoration company can guarantee complete removal of all moisture or mold due to the nature of building materials.

Limitation of Liability

To the fullest extent allowed by law, our liability is limited to the amount paid for the specific service that caused the concern. We are not responsible for indirect, special, or consequential damages. This includes losses related to delays, business interruptions, or emotional distress.

Cancellations and Rescheduling

You may cancel or reschedule by giving reasonable notice. Some projects may include fees if materials were prepared or crews were already dispatched. Emergency work may follow different rules due to urgent safety conditions. We will explain any fees that may apply.

Intellectual Property

All text, images, graphics, and marks on the website belong to Eden Prairie Restoration Pros or our licensors. Users may not copy, reuse, or distribute this content without written permission. Limited personal viewing is allowed, but commercial use is not permitted.

Privacy and Data

Our separate Privacy Policy explains how information is collected and used. Job photos, readings, and reports may be used for documentation, safety reviews, and insurer requests. Customers should review the Privacy Policy for more details about data handling.

Third Party Links and Tools

Any outside resources mentioned on the site are provided for convenience only. We do not control these resources and are not responsible for their content or actions. Users choose to access outside resources at their own discretion.

Changes to These Terms

Eden Prairie Restoration Pros may update these Terms at any time. The most recent version will appear on this page. Continued use of https://edenprairierestorationpros.com/ after updates means you accept the changes.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Eden Prairie, Minnesota. Before taking formal action, both sides agree to try to resolve disagreements through good faith discussions. If that fails, disputes will be handled in the proper local venue.

Contact

Written inquiries about these Terms may be sent to:
6640 Shady Oak Rd Suite 35, Eden Prairie, MN 55344, United States.

Severability and Entire Agreement

If any part of these Terms is found invalid, the remaining sections will stay in effect. These Terms form the complete agreement about the website and related services.

Force Majeure

Eden Prairie Restoration Pros is not responsible for delays or failures caused by events outside our reasonable control, such as severe weather, natural disasters, supply shortages, or labor issues.

This page provides general information and is not legal advice.